Any order under a product appearing in the online store site requires consultation and prior acceptance of these terms of sale. The click validating the order implies full acceptance of these terms.


The kalimbas Ventoux can be reached at 06 11 29 13 98 or e -mail: SIRET number is : 054 448 973 0001 2


These terms are intended to define the rights and obligations of the parties under the online sale of products offered by « les kalimbas Ventoux » for the consumer .

Sales made online on the Site « les kalimbas du Ventoux » are under the suspensive condition of confirmation of the availability of selected control and the effective payment of the order products.


Orders are placed through the Site exclusively « les kalimbas du Ventoux ." Every order validated constitutes acceptance firm and final prices , as well as the product(s) as described on the Site «  les kalimbas du Ventoux » .

The order will be effective until full payment of the price by the consumer.


The contractual information will be confirmed by e -mail to the email address specified by the customer when ordering address.

Once confirmed and set command, no changes will be admissible and no item will be added or subtracted to the latter, the final settlement worth acceptance of the order .



In case of unavailability of all or part of the order, les kalimbas du Ventoux immediately notify the consumer by telephone and/or e-mail the contact details indicated by the consumer in the order form. The order will be deemed void as regards the product(s) unavailable , and « les kalimbas du Ventoux » is committed to consumer demand , not later than within 5 (five) days after the order to proceed :

- Or replace the unavailable product with an equivalent product in terms of price ;

- Or refund the entire amount paid by him for the unavailable product(s).

Consumers that the above choice has been proposed by « les kalimbas du Ventoux » , will decide within twenty-four ( 24) hours worked, otherwise the return will be in the form of a refund.

Reimbursement and/or credit above are liberating and the consumer recognizes that they are worth full compensation for its potential harm.


The records stored in computer systems of « les kalimbas du Ventoux » in the rules of security and privacy , evidentiary value between the consumer and « les kalimbas du Ventoux » . It is agreed that in case of discrepancy between the computerized records of the consumer and of « les kalimbas du Ventoux » , the latter shall prevail .


The products offered for sale on the site " les kalimbas du Ventoux " are presented in the form of sheets may include the description , characteristics and ingredients of the product, a photograph of it (which is not likely affect the validity of the sale , if minimal difference and /or non-substantial with the product delivered - the photos are not contractual ) and the product price .

Every effort has been made ​​to ensure the accuracy of the information presented on the website "les kalimbas du Ventoux" , which can be changed at any time without notice by « les kalimbas du Ventoux » . Names and product brands and manufacturers are used only for identification purposes .


All product prices are indicated in euros all taxes included , except as expressly stipulated on the website " les kalimbas du Ventoux " exclude shipping costs . The amount of shipping is indicated on the website " les kalimbas du Ventoux ".

Orders are payable upon validation on the site « les kalimbas du Ventoux » in the manner chosen by the customer when ordering .

Product prices are subject to change at any time on the site « les kalimbas the Ventoux ». Products will be charged on the prices displayed on the Site " les kalimbas du Ventoux " at the time of recording of the order .

Payment orders using:

- Either by credit card, check sent .

- Or through a PayPal account , conditions and under the exclusive responsibility of the provider of this solution provider payment ;

It is up to the consumer to save, by any means it deems appropriate , the data relating to the transaction ( including by printing or saving them to a support of their choice ) .


The order will be supported only when the full payment is received on behalf of « les kalimbas du Ventoux » (or in the case of payment by Paypal as proof of payment is sent to  « les kalimbas du Ventoux » ) .



8.1. Shipment of the order

Les kalimbas duVentoux will ship the order upon receipt of payment on behalf of and subject to availability. The estimated delivery date given at the end of command is likely to shift in an event not attributable to « les kalimbas du Ventoux » .

The products are delivered to the address specified by the customer when ordering and only on the geographic areas served by « les kalimbas du Ventoux » .

Les kalimbas du Ventoux disclaims all liability for damages incurred after product delivery to the consumer or to any person entrusted by him to receive the order.

All products leave the premises of « les kalimbas du Ventoux » in perfect condition , instruments (sanzas) perfectly tuned .

8.2 . Receipt of order

The consumer must report in writing to the carrier ( or postman or any other person responsible for the delivery of products) all shocks (holes, signs of crushing etc. . ) On the package and , where appropriate , refuse the package only in the case where the product would be damaged and / or altered . An identical new product will be returned without charge to the consumer who has complied with the procedure described in paragraph 10 below.

The exchange of any product to a posteriori damaged during transport , without any reservation has been issued on receipt of the package, can not be supported.

In case of delay or loss of the parcel, an investigation will be opened with the carrier.

In any event , registers the carrier ( or other person responsible for delivering the order) shall prevail and in case of conflict with the statements and documents produced by the consumer shall prevail. In the event that a consumer would persist to support not received his order to the address indicated in the validation thereof on the Site « leskalimbas du Ventoux » , the claim may possibly be taken into account in the assessment the sovereign « kalimbas du Ventoux » , on the express condition to be accompanied by:

- A sworn statement written and signed by the consumer concerned ,

- Accompanied by a double-sided copy of his identity card .

The kalimbas Ventoux disclaims all liability for breach or improper performance of its obligations , since it is attributable to the consumer or result , or a unpredictable and insurmountable to a third party or to a case of force majeure.

The consumer agrees to receive the order, either in person or through any other person to whom it has given written mandate, and to facilitate the mission of the carrier, including saying - when validation order online - all the information necessary for the proper delivery of the order to his home (in particular , passing , on this occasion, any access codes , address and other supplements) . Any delay in delivery which is due to a failure of the consumer in its contractual obligations , including those mentioned above, can not give rise to any compensation.



9.1 . Any non-compliance of a product ( damaged package , broken product , different from the ordered product ...) must be indicated on the delivery note presented by the carrier as a '' reserve '' accompanied by handwritten signature customer .

9.2 . The consumer must inform « les kalimbas du Ventoux » this non-compliance :

- Firstly , by contacting by phone upon receipt of the product concerned , and at the latest within forty-eight ( 48) hours worked after such receipt ;

- Secondly , in confirming the non-compliance by e -mail accompanied by one or more photographs (explicit enough to support the claim) , and sent no later than seven ( 7) calendar days (from receipt of the product concerned) to the following address : ;

9.3 . The claim will not be processed until the consumer will not meet the said conditions , and in accordance with contractual and legal deadlines.

9.4. The consumer who files a claim may withdraw at any time , as long as the products have not been returned and/or recovered by »les kalimbas duVentoux » or any person authorized by it. Any withdrawal of a claim is final and makes it impossible to filing a new claim for the same product.

9.5 . If the merits of the claim is recognized, it will be offered to the consumer:

- Or get a full refund of the price actually paid in respect of the undelivered and / or non-compliant control ;

- Either receive a credit equal to the amount(s) of unavailable product(s)and valid on all new orders for a period of twelve (12) months.

The above proposal is liberating and consumer recognizes it is full compensation for its potential harm.

9.6. In case of abuse complaint « leskalimbas du Ventoux » reserves the right to refuse any further order.


In case of non-delivery , the consumer should contact « les kalimbas du Ventoux » :

- Firstly , by telephone , from the date of delivery ;

- Secondly , confirming the claim sent by e -mail no later than seven ( 7) calendar of the scheduled delivery day .

The claim will not be processed until the consumer has not fulfilled those conditions , and in accordance with contractual and legal deadlines.

If the merits of the claim is recognized , it will be offered to the Customer at no additional cost to pay:

- Or the return of another copy of this/these product(s) ordered and not received ;

- Or get a full refund of the price actually paid under the command not received ;

- Either receive a credit equal to the amount(s) of the product(s) not received and valid on all new orders for a period of twelve ( 12) months.


Any product delivered in error will lead to exchange or refund, consumer choice , provided it is returned within 20 (twenty) calendar days ( postmarked authentic) to  « les kalimbas du Ventoux » as a whole and in pe onrfect condition in its original packaging to the following address : les kalimbas du Ventoux quartier les tourettes 84570 Villes sur Auzon.

Shipping fees are the responsibility of « les kalimbas du Ventoux » , except in cases where it would prove that the product does not match the original declaration made by the consumer during the validation of the command line in the Site "les kalimbas du Ventoux ."


Accordance with the Act of 6 April 2010 on the trade and consumer protection , the consumer shall have a period of fourteen ( 14) calendar days to notify « les kalimbas du Ventoux » he renounces the purchase without penalty and without giving any reason . After this period, les kalimbas du Ventoux reserves the right to refuse refund of purchase. All orders sent shall not be subject to the waiver of purchase. Notification from the customer must take place by e -mail to customer service "les kalimbas du Ventoux" at  : . On this occasion and therefore the buyer will meet the deadline above, it will be confirmed by e -mail accepting the waiver. Les kalimbas du Ventoux will reimburse transfer to bank account . The account number on which the transfer should be done must necessarily be indicated in the e -mail notification of return. The refund will be made ​​within a maximum period of 30 days from the day when "les kalimbas du Ventoux " will read the will of renunciation.



The use of trademarks on the Site is strictly prohibited.

None of the products sold on the Site kalimbas The Ventoux is for resale to third parties.



Neither party has breached its contractual obligations, insofar as their execution is delayed , hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any compelling facts or circumstances , outside parties , unpredictable, inevitable , independent of the will of the parties and can not be prevented by them, despite all reasonable efforts.

The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware .

Both parties will then, within three months, unless unable due to force majeure , to examine the impact of the event and agree the conditions under which the contract will be continued.

If the force majeure lasts longer than a period of one ( 1) month , these terms may be terminated by the aggrieved party.


If one or more provisions of these terms and conditions are held to be validated or declared as such under any law, regulation or following a final decision of a competent court , other provisions shall remain in full force and effect .


The fact that one party not to claim a breach by the other party of any of the obligations contained within these terms and conditions shall be construed in the future as a claim the obligation in question.


These terms and conditions are subject to French law. This is for the substantive rules as to the rules of form .

In case of dispute or claim, the consumer will apply primarily to « les kalimbas du Ventou » for an amicable solution. This finding an amicable solution does not interrupt the time to sue .


All data that you entrust to us are able to process your orders and , with your permission , to send you marketing information. These data are processed under the responsibility of " les kalimbas du Ventoux " controller, which may forward its partners ( which may, with your permission , send you commercial offers) .

Under the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data , you have with the seller of the right to rectify , consultation , modification and, if legitimate reason , delete data you have provided us. This right may be exercised via the online contact form on the site


All orders placed with " les kalimbas du Ventoux" won the support of the consumer , without any restriction, the general conditions of sale of « les kalimbas du Ventoux » .

In case of sale to a corporation, any dispute concerning the sale (price , general conditions of sale , products ... ) will be subject to French law before the Court of Commerce headquarters of « les kalimbas du Ventoux » .